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PROSITES

Frequently Asked Questions

Have questions? We can help. Below are common questions
but if you need more assistance, give us a call at (888) 932-3644.

How is ProSites different than other website design and Internet marketing firms?

We deliver measurable practice growth through innovative marketing solutions. As part of our service, you can expect:

Proven Results: Our #1 focus is to improve your rankings and get new patients in your door. Because we are able to track your website and the leads it brings into your practice you can easily find out how many new patients your ProSites website is bringing in. We constantly hear how our website solutions bring in more new patients than any other marketing our doctors have tried. Read more testimonials.

FutureNow Assurance™: Get the greatest lifetime value for your website. Only with ProSites do you frequently get free upgrades and features to ensure your website always runs as effectively as possible.

A Brand You Can Trust: We have been in the dental industry since 2003. In this time, we have been:

  • Trusted by over 7,500 dental professionals.
  • Chosen by 12 state associations as their endorsed website provider.
  • Recognized on the Inc. 5000 List of America’s Fastest-Growing Private Companies 4 years in a row.
  • Honored on the Deloitte Technology Fast 500.
How much does a website cost?

Prices differ depending on the level of custom design that you want. Whether you get a fully-custom or pre-designed site, it’ll include educational content, videos, interactive features, the ability to add an unlimited number of pages, unlimited customer service, and more.

Call for your free quote: 888-932-3644 or click here to learn more about our online marketing packages.

What is included with my monthly Software, Service, & Support fee?

Our goal is to keep our value to you high while keeping our monthly rates low. Here’s what you get, all at an extremely affordable rate:


  • 24/7 Site Editor Access: You can update your website at any time, in the matter of minutes. And, you’re able to save and preview your changes before you publish them to the Internet.

  • Free Upgrades: You’ll frequently get new features, website enhancements, coding updates to keep your site running quickly, and new designs to make sure you stay updated with the latest Internet marketing trends.

  • Unlimited Support: If you have any questions or want your Member Services Representative to make updates for you, we’re just a phone call away from 6AM to 5PM PT.

  • Annual Domain Renewal: Sleep soundly knowing your domain name will never expire.

  • Fast & Secure Business Class Hosting: Not all website service providers are created equal. Most web design firms use "shared" or "managed hosting" services from bulk rate providers. ProSites, by contrast, owns and maintains all of our equipment in order to provide advanced safety and security for our members' websites. ProSites has private, maximum security space in one of the largest and most secure data centers in the world.

  • Enterprise Quality Email Service with Spam Filtering: We provide 7 layers of protection on all incoming emails to help identify and destroy viruses and spam before they even reach your computer. It’s like a really tough bodyguard for your inbox.

  • Webmail Access: It’s provided in addition to the normal POP3 based email that you access via an email client (like Outlook). You can also access your email from any computer in the world via our simple Web interface.
I already have a website. Can I switch to ProSites and keep my website address?

Absolutely! We can point your domain name and have your new website up and running within hours. Our team will make sure this process is simple and seamless for you.

How quickly can I get my site up and running?

If you’re going with our pre-designed option, your site could be up within minutes. For custom designs, time will be scoped out individually, based on your needs.

What is your return policy?

Each and every day we strive to provide you with the best services and support that you deserve, and we're confident you'll enjoy working with us. However, if within the first 30 days you feel ProSites is no longer the right fit for your practice, we provide a full 30-day money back guarantee.